Questions?
FAQ's

What types of trailers can the Tug Master handle?
The Tug Master is designed to work with a wide range of trailers including RVs, boats, jet skis, motorcycles, cargo, and utility trailers—anything with a standard coupler and within the 3,750 lbs. tongue weight capacity.
What is the maximum weight the Tug Master can move?
The Tug Master supports trailers with up to 3,750 lbs. of tongue weight, making it one of the most powerful trailer dollies in its class.
Is assembly required?
Minimal assembly is required and all necessary tools and instructions are included. Most customers have it fully assembled and ready to use within 30–45 minutes.
Can I use the Tug Master on gravel, grass, or inclined surfaces?
Yes! The Tug Master is built with heavy-duty wheels and traction control to handle various surfaces, including gravel, grass, and slight inclines. For steep grades, extra caution is recommended.
What kind of maintenance does the Tug Master require?
The Tug Master is built for durability and low maintenance. Just keep it clean, check for loose bolts periodically, and store it in a dry location when not in use.
How do I file a warranty claim?
If you believe your product is defective or needs service under warranty, simply fill out the warranty claim form on our website. Our team will review your case and respond promptly with next steps.